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Type: Posts; User: James0222

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  1. Thread: Login

    by James0222
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    Dear, it should be fixed now. Thank you for your...

    Dear, it should be fixed now. Thank you for your report.
  2. Thread: Ice~cold

    by James0222
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    Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
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    Dear, for this case, please kindly contact our CS...

    Dear, for this case, please kindly contact our CS team via Facebook private message or in-game support. Thank you.
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    Dear, you problem has been solved this morning...

    Dear, you problem has been solved this morning via Facebook. Thank you.
  5. Thread: Improve CS

    by James0222
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    Dear, could you please kindly provide your...

    Dear, could you please kindly provide your account ID? I will submit it to our CS team and have a check. Thank you.
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    Dear liege, Thank you for your report. I will...

    Dear liege,

    Thank you for your report. I will submit it to our relevant department again.

    Best regards.
  7. Thread: Feedback

    by James0222
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. Enjoy!
  8. Replies
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    Dear, please kindly provide a new ID create on...

    Dear, please kindly provide a new ID create on the same server. I will submit it to our CS team and help you to relink your old account.
  9. Replies
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    Dear, do you still remember the account ID you...

    Dear, do you still remember the account ID you lost? Thank you.
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    Dear Liege Sorry for the inconvenience. Do you...

    Dear Liege
    Sorry for the inconvenience. Do you still remember the account ID you lost?

    Best Regards
    James
  11. Replies
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    Dear, if you issue fixed now? Have you contact...

    Dear, if you issue fixed now? Have you contact our customer support team via Facebook private message or in-game support?
  12. Thread: boss spawn

    by James0222
    Replies
    1
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. Enjoy!
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    Dear, sorry for the late reply. Have our customer...

    Dear, sorry for the late reply. Have our customer support team replied to you? Which way have you used to contact our CS team? Facebook or the support function in-game? If they still have no reply, I...
  14. Replies
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    Dear, have you shared your account with other...

    Dear, have you shared your account with other players before? For this case, please kindly contact our customer support team for further help. You could try to contact them via Facebook private...
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    Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
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    2

    Dear, please kindly provide us the account ID...

    Dear, please kindly provide us the account ID that you lost and a new ID. You can submit it via in-game support or Facebook private message. Thank you.
  17. Thread: Help relink

    by James0222
    Replies
    6
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    Dear, our team has helped you to relink the...

    Dear, our team has helped you to relink the account. Please kindly have a check.
  18. Thread: Help relink

    by James0222
    Replies
    6
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    7

    Dear, if our CS team help you to solve this...

    Dear, if our CS team help you to solve this problem now?
  19. Replies
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit your feedback to our relevant department again.
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    Dear, thank you for your feedback. We have...

    Dear, thank you for your feedback. We have submitted your feedback to our relevant department. And the ID: 11452880 has been muted for 3 days from the world chat. And we have sent a warning letter to...
  21. Thread: Help relink

    by James0222
    Replies
    6
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    Dear, could you please kindly provide us the...

    Dear, could you please kindly provide us the screenshot of your latest recharge receipt? We found the two ID's IP belongs to two different countries. We need to verify your identity first. Thank you....
  22. Thread: Lost account

    by James0222
    Replies
    3
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    Dear, could you contact our customer support via...

    Dear, could you contact our customer support via Facebook's private message? Here is our official page: https://www.facebook.com/Evony.The.Kings.Return/
  23. Thread: Lost account

    by James0222
    Replies
    3
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    Dear, sorry for the late reply. Our tech team...

    Dear, sorry for the late reply. Our tech team found that the Old ID you provide belongs to the UK and the new one belongs to the USA. Could you provide us a payment receipt to verify your identity? ...
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    Dear, please kindly contact our customer support...

    Dear, please kindly contact our customer support team via in-game support or Facebook private message to solve this problem.
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    Dear, due to a sudden spike in crashes arising...

    Dear, due to a sudden spike in crashes arising from the Facebook iOS SDK, some of the iOS users might have problems logging in last Friday. And this problem should be fixed now. Thank you.
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