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I’ve also been waiting to hear back on an issue that is unresolved for me in the game. Customer service is virtually nonexistent.

I lost 15 million gold trying to upgrade equipment. I’ve sent multiple tickets on the issue, but customer service’s response has been nonexistent! Don’t spend money on packages. There is no guarantee...

This has happened a few times now. I buy some gems to upgrade a building and when I hit gems it takes some but not all and doesn’t upgrade the building. I just bought enough gems to upgrade my...

Is they anyway to recover a general you dismissed accidentally? I made a mistake and dismissed Menshikov accidentally! Will he come up again or did I permanently loose him?