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Hi James, did my reply go through? I'm not sure if it did.

https://i.imgur.com/a2ZdG7h.jpg

These small and large boxes keep popping up around the map with various goodies in them. We get 50 a day we can visit. They are pretty awesome, but we have no idea...

New customer support sucks, I'm sorry. I sent a question regarding the rss and speed up boxes that are around the hives a couple of days ago, asking how they were summoned, and if this was a...

Hi James,

No problem, it was the weekend, so wasn't expecting a response till today anyway.

Yes the problem still persists. I just went and repaired again, restarted and it's back to being...

Good morning,

On Sunday I missed my shield timer and my shield dropped. It was only down for a couple of minutes, but long enough for someone to hit me and someone else to try and start taking one...

I have gone to my app store and there hasn't been any updates available, I've tried reinstalling the game multiple times, and still not working. My timer has now expired for my decoration, I will use...

OK, thank you for letting me know. I was freaking out. Can you maybe suggest to them that next time they send a message either prior or after to let players know about this, to prevent freaking out?...

A couple of weeks ago I got logged out of my account with the warning 'you've been logged out of your account because someone has signed into your account from a different device. Please make sure...

Good morning James,

I went and created a imigur account and uploaded the pictures, please let me know if I need to change it to where they are public or not. I've never had to do this when...

Good morning, since the update my chat bubble has not been the color it should be. I use the Chinese valentines decoration for the purple chat bubble, and it's been green ever since the update. I've...

Hi, sorry I forgot to attach the monarch id to my first post about my friends account being unlinked and linked to his alt. I'm going to attach his monarch id and a ss of proof of purchase that he...

James help, please!

My friend switched to his alt account and when he went to switch back it linked his Facebook account up to his alt, but his Facebook was linked to his main. Now he can't log...

I just posted about my alliance leaders rss going negative on the rss consumption counter, where did my post go?

Good evening,

My alliance leaders rss are going backwards in the rss consumption event. She claimed the 2.5b rss, then her rss we've negative and they are counting down. Please fix this so she can...

The battlefield times that you left us with when you took times away, suck. The ones that worked best for our alliance were taken out. We have a large mix of pacific coast, east coast, Europe and...

My alliance leader was in the constanople battlefield, she was kicked from the game, and kicked from the battlefield. She can't get back into the battlefield, and is going to be losing out on the...

The bosses power level has increased with the update, this was not in the update notes. Is this a glitch or something that was put in without letting your players know? If so, that's messed up. 2k...

Good evening,
My friend was hit a little bit ago and she is missing troops. The report says they wounded 148k troops, but there's only 13k I think in her hospital. Where did her troops go?

Hello,

As with every chance we got pitted against an alliance that had more bigs than we did, and our 2 big bigs couldn't participate in our last battle. So we lost. That's fine! It happens, we...

How often are the Ares Statues supposed to spawn? The last notification we received was between 10-11 hours ago. We are on server 61.

We figured it out after I posted the question, and I couldn't figure out how to delete my question lol. Thank you though.

I received the rss pack, thank you so much!

Good morning James,

Her game finally fully updated yesterday. Thank you though.

Hello,

My alliance leaders game won't update. She has the lava turtles and ferris wheels. But she can't access the Constantinople building or wonder building, they are still locked for her. She...

Can an alliance sign up for more than one time frame for Constantinople? As in, can different people sign up for different times, and we have battles all day? Or is it just once per alliance per week?