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Type: Posts; User: James0222

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  1. Replies
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    Dear, it's done. Please kindly login to have a...

    Dear, it's done. Please kindly login to have a check. And please link your account to FB or Google to prevent loss again.
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    Dear, please provide the new account ID. And we...

    Dear, please provide the new account ID. And we will link the progress of account 36823589 to the new one.
  3. Thread: Lost Account

    by James0222
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    Dear, I have helped you to relink the account....

    Dear, I have helped you to relink the account. Please kindly log in and have a check.
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    Dear, have your submitted your issue via in-game...

    Dear, have your submitted your issue via in-game support? If yes, please kindly tell me the account ID or the ticket ID. I will submit it to our CS team and ask them to make a solution asap. Thank...
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    Dear, have you submitted your issue via our...

    Dear, have you submitted your issue via our in-game support? If you have, please kindly provide your Account ID or the ticket number. I will report to our CS team and ask for a solution. Thank you.
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    Dear, I will follow your issue in your own...

    Dear, I will follow your issue in your own thread. Thank you.
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    Dear, we found your account YesWeCan, Account ID:...

    Dear, we found your account YesWeCan, Account ID: 38632245 has been linked to a Facebook account. (Facebook ID: 2663993060530305). You could try to switch the account on your side and choose Facebook...
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    Dear, it seems that you lost your account...

    Dear, it seems that you lost your account progress. Could you remember your Account ID?
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    Dear, do you have this issue in Evony?

    Dear, do you have this issue in Evony?
  10. Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. More puzzle levels will be opened in the future. Thank you.
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    Dear, your account 25775981 is linked to both...

    Dear, your account 25775981 is linked to both Facebook and Google accounts. Please kindly try to switch the account first.
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    Dear, you need to link these tow accounts to...

    Dear, you need to link these tow accounts to Google or Facebook. You could find the switch account option in the setting, account, switch account. Thank you.
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    Dear, sorry for the late reply. We have made a...

    Dear, sorry for the late reply. We have made a check and found your ID 17956834 is linked to both Google Play( Account ID: G:16008907061) and Facebook ( Account ID: 100431411468193). Please kindly...
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    Dear, we found your account 35637525 is linked to...

    Dear, we found your account 35637525 is linked to a Google Play account. You could try to switch the account in the following step: Setting-Account-Switch Account-Google. To check whether you could...
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    Dear, we have helped you to link account 39291501...

    Dear, we have helped you to link account 39291501 to 44659715 please kindly login and have a try.
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    Dear, we have made a check. Your account 15603855...

    Dear, we have made a check. Your account 15603855 is linked to a Facebook account. Facebook ID: 720833884791978. You could try to login your account using the Facebook account you linked. Try...
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    Dear, if your problem solved? Sorry for the late...

    Dear, if your problem solved? Sorry for the late reply.
  18. Thread: Login

    by James0222
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    Dear, it should be fixed now. Thank you for your...

    Dear, it should be fixed now. Thank you for your report.
  19. Thread: Ice~cold

    by James0222
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    Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
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    Dear, for this case, please kindly contact our CS...

    Dear, for this case, please kindly contact our CS team via Facebook private message or in-game support. Thank you.
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    Dear, you problem has been solved this morning...

    Dear, you problem has been solved this morning via Facebook. Thank you.
  22. Thread: Improve CS

    by James0222
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    Dear, could you please kindly provide your...

    Dear, could you please kindly provide your account ID? I will submit it to our CS team and have a check. Thank you.
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    Dear liege, Thank you for your report. I will...

    Dear liege,

    Thank you for your report. I will submit it to our relevant department again.

    Best regards.
  24. Thread: Feedback

    by James0222
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. Enjoy!
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    Dear, please kindly provide a new ID create on...

    Dear, please kindly provide a new ID create on the same server. I will submit it to our CS team and help you to relink your old account.
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