Results 1 to 2 of 2

Thread: Switch Account Error

  1. #1

    Switch Account Error

    Hi,

    I attempted to switch accounts for the first time, and I have managed to unlink/override my main account on server 54. I urgently need to get access to this account.

    Sardonyx
    ID:15582975 (of missing account)
    VIP: 11
    I have purchase history I can provide.

    I am currently linked as ID:16050201 but I want the above account instead. I am not really sure what happened.

    I have attempted customer support in game, but no response as yet.

    Any help would be appreciated.

    Thanks
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Screenshot_20171221-094228.jpg 
Views:	0 
Size:	32.0 KB 
ID:	876  

  2. #2
    Quote Originally Posted by Sardonyx View Post
    Hi,

    I attempted to switch accounts for the first time, and I have managed to unlink/override my main account on server 54. I urgently need to get access to this account.

    Sardonyx
    ID:15582975 (of missing account)
    VIP: 11
    I have purchase history I can provide.

    I am currently linked as ID:16050201 but I want the above account instead. I am not really sure what happened.

    I have attempted customer support in game, but no response as yet.

    Any help would be appreciated.

    Thanks
    Dear Liege
    We will swap both account with each other for you first.
    You could create a new account with a separate Game Center/Google Play account and give us the new id you see on your device. And then we could recover your other account later. Thanks.

    Best Regards
    James

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •