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Thread: Didn't receive pack

  1. #1

    Didn't receive pack

    Will this glitch get fixed soon? Paid for but didn't receive the 9.99 pack
    Member id : 17843559
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  2. #2
    Call Amazon, ask for the appstore, and explain the situation to their tech support.

    While they will not refund your purchase, they will return the Amazon coins to your account.

    Explain any lack of support from Evony to include, support assistance requests you have place with either the in-app. support, here, or both; the lack of timely responses; and, any help requests the in-app. support staff have simply deleted. Take screen-shots when possible.

    Also please post a review reflecting the lack of support, as Amazon has been considering de-listing Evony from their Appstore, due to the numerous complaints they have received over the last year and the repeated lock-out of Amazon customers due to significant bugs in Evony's game updates.

  3. #3
    Helloooo James still haven't received my pack

  4. #4
    Quote Originally Posted by JennNnej View Post
    Helloooo James still haven't received my pack
    Dear Liege
    Really sorry for the inconvenience that our system may have missed your order. And we've just delivered your order now. Thanks.

    Best Regards

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