Originally Posted by James0222
Ok, there is my troop count at the time. There is the attack that I sent out that was not in my city. If you subtract those troops from my total troop count, that's what I had left in my city. Approx 450k to 460k t12. Thanks. And I sent another copy of her attack
I am in the Pacific time zone at the moment and when it happened. 6-26-2018 at 8:56:55 PM. Thanks
Dear Liege
Thank you. We located the log now. And from your screenshots, you can see that your troops were matching outside when your subordinate city was attacked. There's only a 2-second time difference between 2 reports, So your troop could not return to your main city to help the defense. Thanks.
Best Regards
James
James,
I had SOME troops marching. But I had 1200k troops at the time. So I had over 450k troops still home. I've said this many times now.
As I have said from the very beginning, I had 740k ish troops marching outside my castle. I had 460k ish troops left at home. My troops left at home did not defend my sub but all my subs did. I realize the troops I sent out to attack were not home and would not have helped to defend. They weren't home. I have always said my troops left at home didn't defend as they should have.
Dear Liege
Our developer tried to reproduce the problem with the almost the same troops and city setup. But we cannot reproduce the bug. They insist that your rest troop was either marching outside or being reinforcement in your allies' city. Thanks.
Best Regards
James
Well I had just ported there to take the sub. I sent an attack and captured the sub 2 seconds before she got it. Thus causing her to hit me. There was absolutely no time to do anything with my remaining troops. I've never heard of this happening before. But it happened. 🤷*♀️ thanks, Air
James....
This happened. You guys have accused me of one thing after another and don't seem to be getting to the root of the problem. The game glitched and I simply want compensation to cover my losses due to the glitch. I'm not asking for above and beyond. I simply want to be made whole. I feel I have been more than patient and doing my best to provide you with accurate information on a timely manner to prove what happened.
Thanks,
Air
Dear Liege
I am so sorry that our developer didn't reply on your case after I have sent the advanced-teleport log. But even if it's a bug, we cannot give players back subordinate cities. Thanks.
Best Regards
James
James, I still have the sub! You need to win 10 attacks in a row to get someone's sub. She won one then I bubbled. My problem is my troops didnt defend me but my subs did. Therefore the generals all died. I'm asking for some stones to cover what I lost resurrecting them. (9) Also I should have had ke points etc, but that was weeks ago and mute at this point.
Dear Liege
Please list the dead generals and the resources needed to revive them. I am not sure our admin would agree to send the resources. Thank you.
Best Regards
James
You have the list on the report I sent. 9 dead gens is 9 revival stones..... not to mention all the ke points and kill ranking rewards I lost out on. This has taken weeks and i feel like you guys aren't taking this incident seriously.
Dear Liege
Sorry for the inconvenience. Our admin just agreed to send you 9 revival stones to reviving your killed heroes. Thanks.
Best Regards
James
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