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Thread: Account locked

  1. #1

    Account locked

    Player ID: 11513789
    I was locked out from my account after I logged out briefly. It's been 4 days and support hasn't helped me fix this problem. Please help me.
    This is the new ID im using at the moment: 28535827

  2. #2
    Dear, I have submitted your information to our relevant department. But according to our record, these two ID is registered in different countries. Could you explain the reason?

  3. #3
    My account was hacked and someone unlinked me from Romania. You can see it in your records. I have the proof of purchase to show you that is my account. I have months worth of receipts over this.

  4. #4
    Dear, for this case, you could contact our customer support in-game or via Facebook private message and provide those proofs. Thank you.

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