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Thread: Lost account due to wrong link manipulation

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  1. #1

    Lost account due to wrong link manipulation

    I send information to recover accounts:
    Old account ID: 28972734
    Server 177
    New account ID: 35168822
    Server 177

    Yesterday, I sent an email requesting support to recover an account lost due to a wrong link operation. And I received an instruction email from Louella, I followed the instructions and sent it back in the Louella reply email, but I have not received the reply email to know if the information I provided is enough to recover my account. . and when will I get my account back? So, today I sent back a new email, I thought maybe I sent a reply to Louella email is not right. and the delayed support, there was no specific time causing me depression.
    Sincere thanks!

  2. #2
    Dear, I have submitted your information to our relevant department to have a check. They said have helped you to link your account yesterday. Please kindly login to have a check. Thank you.

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