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Thread: Locked out of account

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  1. #1

    Locked out of account

    Help Iím locked out of my account. Old account name is WarGoddess ID is 14701608. New Account ID is 37402408. Click image for larger version. 

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  2. #2
    Dear, I have submitted your information to our relevant department to have a check. And the two ID you provide belongs to differents IP. Could you explain it?

  3. #3
    They should not have different IPs they were registered in the same country. Clearly.

  4. #4
    Dear, for this case, could you please kindly provide your latest Consumption Receipt that happens in March 30th?

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