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Thread: Locked out of account

  1. #1

    Locked out of account

    Hi I currently can’t access my account as it says “someone has tried to log in and to make sure it’s secure”. My bubble will run out soon. Is there a way to extend my bubble until this gets resolved? As I’ve invested a lot into my account and wouldn’t want it lost. Also how do I get access to my account back?
    Monarch ID: 28863697
    Server: 175

  2. #2
    Dear, have you shared your account with other players before? For this case, please kindly contact our customer support team for further help. You could try to contact them via Facebook private message or in-game support. Thank you.

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