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Thread: Perdi acesso a minha conta

  1. #1

    Perdi acesso a minha conta

    Não consigo entrar na minha conta antiga
    ID26588871
    Servidor 145+130
    Já criei outra conta no mesmo servidor com o mesmo email da conta anterior mas, não aparece a opção para acessar a conta antiga.
    Já fiz compra e tenho comprovante
    Me ajudem por favor 🙏

  2. #2
    My dear player. If your account has been linked to Facebook or Google Play(Apple Game centre in iOS), you can restore your old account in the following ways:

    1. Create a new account;
    2. Go to Setting->Account->Swtich Account;
    3. Select Facebook or Google Play that your previous account has been linked to;

    If you don't link your account to Facebook or Google Play(Apple Game Centre), please do as follows:


    1. Send us screenshots of invoice if you ever bought items in Envoy;
    2. Create another new account on the same server;
    3. Connect the new account to Facebook or Google Play (Apple Game Centre on iOS)
    4. After we check it, you can log in with your old account automatically.

    Thank you!

    If you don't solve this problem, feel free to contact us on Facebook Message.

  3. #3
    Hi admin..... Really you have provided useful info thank you

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