Help please
Customer Service,

We need to come to some kind of resolution….

My losses, following issues of lag which I have provided countless screenshots as proof, are as follows:

- 1.8bn stone, 200k gems, 20m gold
- 500k trapped souls
- 330k killed t13 seige

I will not rest until we come to a satisfactory agreement as I completely refuse to accept any liability for this.

You gave me 250m stone and 30k gems, in my eyes this is acknowledgement on your part their was and is an issue, so will you please just fix this situation so we can end this ordeal.

Thank you.