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Thread: Account Recovery

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  1. 09-23-2016, 05:09 AM #1
    >-Z->
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    Account Recovery

    At roughly 11:00 server time Sept-21(about 36 hrs ago) I was disconnected from my account..

    After 12 hours of requesting to have my account restored CS finally got back to me, asked for my main account ID and current ID, disappeared for a few hours, then came back to tell me my account should be restored. I immidiately replied "No, my account is not restored", and they disappeared again for the rest of the day.

    So could someone who acually cares for the loyalty of a PAYING CUSTOMER plz restore my account ffs?!?!
    ID of my main account on server 2:
    ID:10048217

    ID of the account currently on my device:
    ID:10465112

    Thanks
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  2. 09-23-2016, 07:12 AM #2
    James0222
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    Quote Originally Posted by >-Z-> View Post
    At roughly 11:00 server time Sept-21(about 36 hrs ago) I was disconnected from my account..

    After 12 hours of requesting to have my account restored CS finally got back to me, asked for my main account ID and current ID, disappeared for a few hours, then came back to tell me my account should be restored. I immidiately replied "No, my account is not restored", and they disappeared again for the rest of the day.

    So could someone who acually cares for the loyalty of a PAYING CUSTOMER plz restore my account ffs?!?!
    ID of my main account on server 2:
    ID:10048217

    ID of the account currently on my device:
    ID:10465112

    Thanks
    Dear Lord/Lady
    Our admin told me that your account had been re-linked once earlier. Please let us know if you are still not able to log in your account. Thanks.

    Best Regards
    James
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  3. 09-23-2016, 03:51 PM #3
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    Quote Originally Posted by James0222 View Post
    Dear Lord/Lady
    Our admin told me that your account had been re-linked once earlier. Please let us know if you are still not able to log in your account. Thanks.

    Best Regards
    James
    According to the CS my account had been re-linked. But after closing and reopening the app I was still logged in with the new ID.
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  4. 11-16-2021, 11:28 AM #4
    Iwoodsie@gmail.com
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    I enter this account through my mobile. It is still coming up with Monarch147667756 level 1 How do I overcome this please Cheers Ladyzav
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  5. 11-16-2021, 11:40 AM #5
    Iwoodsie@gmail.com
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    Restore OMG Ladyzav server 66

    Quote Originally Posted by James0222 View Post
    Dear Lord/Lady
    Our admin told me that your account had been re-linked once earlier. Please let us know if you are still not able to log in your account. Thanks.

    Best Regards
    James
    I am still unable to look to my account The new one atoll appears that account is 147667756 level 1
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  6. 11-16-2021, 04:41 PM #6
    Iwoodsie@gmail.com
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    Quote Originally Posted by Iwoodsie@gmail.com View Post
    I am still unable to clock to my account The new one still appears that account is 147667756 level 1
    It is 2:40 am and still I can't get into my account, has there been any update please
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  7. 11-25-2021, 10:32 PM #7
    Shayy
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    Lost access to account

    Please help me Evony.

    ID: 101847123

    I lost access to my account today and can not sign in at all. I have been prompted to start a new game. Please help me regain access to my account.

    I have all the transactions that have been paid for on my account, and whatever else you need to prove it’s my account.

    The game was linked to my Game Center account, however it is no longer. Please help me restore this account.

    Siscotash@gmail.com
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  8. 09-23-2016, 06:28 PM #8
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    Should I link the new account to Game Center before admin attempts to restore it? Or leave it unlinked?
    I requested for another attempt on a different device. I started a new account there that I have linked to game center.

    The new account ID is 10419150
    Again, the account I need restored is 10048217

    Plz get back to me and let me know what steps I need to take to have the account restored...

    Hope to hear from you soon.
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  9. 09-25-2016, 07:19 PM #9
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    It has been FOUR DAYS now since I have been able to login. I wish someone would get back to me and help
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  10. 09-26-2016, 03:29 AM #10
    James0222
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    Quote Originally Posted by >-Z-> View Post
    It has been FOUR DAYS now since I have been able to login. I wish someone would get back to me and help
    Dear Lord/Lady
    Does the problem persist please? I can see that you can login the game now. Thanks.

    Best Regards
    James
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  11. 09-26-2016, 03:43 AM #11
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    Quote Originally Posted by James0222 View Post
    Dear Lord/Lady
    Does the problem persist please? I can see that you can login the game now. Thanks.

    Best Regards
    James
    Yes the problem persists. I still cannot access my main account. Any suggestions?
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  12. 09-26-2016, 09:45 AM #12
    James0222
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    Dear Lord/Lady
    Please tell us the Account id you see on your device now. Thanks.

    Best Regards
    James
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  13. 09-26-2016, 06:55 PM #13
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    It has been resolved. Thanks
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  14. 07-08-2017, 08:27 PM #14
    Evil Angel
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    Posted many times telling my account got unlinked somehow and now it wont let me on. My game name is evil angel server 39, i have 10.6m power, my castle is level 21, my alliance is SKW....i have reciepts where my boyfriend and i buy packs. we bought 3 last night around 3am. then went to bed. tried logging on this morning and my game was unlinked and would not sign in. please help
    Click image for larger version.  Name: Screenshot_2017-07-08-14-40-22.jpg  Views: 0  Size: 26.5 KB  ID: 531
    Attached Thumbnails Attached Thumbnails Click image for larger version.  Name: Screenshot_2017-07-08-14-41-34.jpg  Views: 0  Size: 39.6 KB  ID: 532   Click image for larger version.  Name: Screenshot_2017-07-08-14-41-14.jpg  Views: 0  Size: 43.9 KB  ID: 533  
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  15. 07-08-2017, 08:54 PM #15
    Evil Angel
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    here is my player id for my account.
    Click image for larger version.  Name: Screenshot_2017-07-08-15-39-56.jpg  Views: 0  Size: 38.0 KB  ID: 536
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