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Thread: Account Recovery

  1. #16
    Your not the only one that has trouble with these people.. i have begged for 4 days now with no response for them to recover my account

  2. #17
    This is also happening to me.. i was told “my account is restored” but it is not! I cant access my main account and its not linked . I created a new account like i was told but still no access to my main account. 16315554 TigerClaws. I have waited for 5 days now for this to be taken care of and still nothing.. i want 16315554 to be my MAIN account linked over 17360706 Shameless.. PLEASE FIX THIS

  3. #18
    Quote Originally Posted by Tigermania72 View Post
    This is also happening to me.. i was told “my account is restored” but it is not! I cant access my main account and its not linked . I created a new account like i was told but still no access to my main account. 16315554 TigerClaws. I have waited for 5 days now for this to be taken care of and still nothing.. i want 16315554 to be my MAIN account linked over 17360706 Shameless.. PLEASE FIX THIS
    Dear Liege
    Sorry for the inconvenience. As I replied you above, we need to confirm the ownership first for security purpose. Please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then our admin will determine if he will re-link your account. Thanks.


    Best Regards
    James

  4. #19
    I have been locked out as well, since last night. I have never shared my info and only use this one device! Can someone please help my bubble ha dropped and I have already lost everything I am sure!

  5. #20
    I changed my Device and now I cant acces my Evony account with facebook or google ,can someone please helpe me link over my main account Id 16508185 name Yurack over to ID 18273007 please.Click image for larger version. 

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  6. #21

  7. #22
    Quote Originally Posted by Kufos View Post
    I changed my Device and now I cant acces my Evony account with facebook or google ,can someone please helpe me link over my main account Id 16508185 name Yurack over to ID 18273007 please.Click image for larger version. 

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ID:	968Click image for larger version. 

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    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James

  8. #23
    I deleted the Mobile App by mistake before linking it and now can't link into my phone again. I have spent mobey on my account and cant access it. I have sent 2 separate emails, 1 through the app on my phone and 1 through email provided in the App Store with no reply.
    Can anyone tell me what to do or who to contact?
    It says I am still online in game as I am in contact with other alliance members!

    My account name is: IRSA
    Account Number is: 23351791

    PLEASE HELP!

  9. #24
    Quote Originally Posted by ctbarmonkey@hotmail.com View Post
    I deleted the Mobile App by mistake before linking it and now can't link into my phone again. I have spent mobey on my account and cant access it. I have sent 2 separate emails, 1 through the app on my phone and 1 through email provided in the App Store with no reply.
    Can anyone tell me what to do or who to contact?
    It says I am still online in game as I am in contact with other alliance members!

    My account name is: IRSA
    Account Number is: 23351791

    PLEASE HELP!
    Dear Liege
    Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  10. #25
    Hello,
    I Need to recover my account for ID: 14036664.

    User: MateDawg

  11. #26
    Quote Originally Posted by Dawgish View Post
    Hello,
    I Need to recover my account for ID: 14036664.

    User: MateDawg
    Dear Liege
    Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your purchase history by PM as a proof of account ownership. And then please post a comment and give us your old and the new user id number you see on your device now. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  12. #27
    I’ve been lost my account by unlinked it by mistake please help get it back thanks

  13. #28
    I see they have bad support

  14. #29
    I had to reinstall the app, on original device Samsung S7 Edge, and now it will not let me access my acct. My ID# is 36505919 on server 231, I linked to my Facebook and it will not allow me to access that way either. Says I do not exist. When I open app, there is no option to choose acct, immediately treats me as new user. Please rectify ASAP, before my Truce Agreement expires and this error damages my acct.

    Thank you in advance for your assistance.

  15. #30
    Dear, i have checked and found your account 36505919 is linking to both Facebook and Google. It seems you can log in now?

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