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Thread: Account recovery issues

  1. #16
    How to switch between two accounts in one device?

  2. #17
    and game improvements. Give your customers the freedom to choose which server to log into and save endless account recovery threads something to mull over for future reference.. Kodi nox
    Last edited by BOKOTA; 08-09-2020 at 05:02 PM.

  3. #18
    Dear, sorry for the late reply. We have made a check and found your ID 17956834 is linked to both Google Play( Account ID: G:16008907061) and Facebook ( Account ID: 100431411468193). Please kindly try to switch the account in-game. And check whether you can log in to your account. Thank you.

  4. #19
    Dear, you need to link these tow accounts to Google or Facebook. You could find the switch account option in the setting, account, switch account. Thank you.

  5. #20
    Dear, your account 25775981 is linked to both Facebook and Google accounts. Please kindly try to switch the account first.

  6. #21
    Please help me to recover my game progress as well!
    Account Info: YesWeCan lvl28 VIP15
    Server: 302
    It was not linked to any account before. I missclicked and deleted my progress when I tried to link it to my AppleID:
    Please help!

  7. #22
    Dear, I will follow your issue in your own thread. Thank you.

  8. #23
    Iíve been locked out of my phone, and I have now lost all connections to my game.
    Can I please ask for help to get him back he isnít bubbles up

    Monarch is Rusty Armour level 12
    ID is 48404784
    (Cap) alliance
    And last I know I was connected to fb: 10260964489272

  9. #24
    Dear, do you mean you lost your game progress or you just could not login the game?

  10. #25
    I need help
    How canni recovery my city without losing the one i already have in the same accou t

  11. #26
    Dear, could you explain your question more specifically? If you want to protect your gaming progress, you could link your game account to a Facebook or Google Play/Game Center account. Try setting, account setting, link account.

  12. #27
    Lost access to my account* server 64 *id 17611975 *alliace eas *name rico suave

  13. #28
    Hi tech guys o am pretty new to game and have had issues that fix themselves in several days , having surgery not lot of time to mess with stuff but one question is possible to retrieve my account with screen name and name of server not the number and approximate date server was made? Thank you very much this is second time I have played evony in row last time account never recovered and stopped playing for long time

  14. #29
    Dear, you could provide your nickname in-game. I will try to search for it on your server.

  15. #30
    Hi James, i have an account on server 152 and Id is 49948400. I logged into my wifes account and after that i was not able to log Bang into my own account.. it seems like this account got associated with my facebook id too. Request you to please restore my account back. Account name is Tyvin. Thanks.

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