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Thread: Lost my account HELP please

  1. 03-01-2017, 12:46 AM #1
    Vyns
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    Lost my account HELP please

    Click image for larger version.  Name: IMG_0580.jpg  Views: 0  Size: 34.1 KB  ID: 322My account got unlinked from game center some how and my Facebook account linked in game center .... i hope there is a way to recover my account: Vyns lvl 16 server 21 id:11786337 .... please help me i don't want to waste all the money i spent on it lol I contacted the customer support in the app but 5days and no answer i hope its gona be faster here !! 
    Last edited by Vyns; 03-01-2017 at 02:51 AM.
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  2. 03-01-2017, 03:31 AM #2
    James0222
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    Quote Originally Posted by Vyns View Post
    Click image for larger version.  Name: IMG_0580.jpg  Views: 0  Size: 34.1 KB  ID: 322My account got unlinked from game center some how and my Facebook account linked in game center .... i hope there is a way to recover my account: Vyns lvl 16 server 21 id:11786337 .... please help me i don't want to waste all the money i spent on it lol I contacted the customer support in the app but 5days and no answer i hope its gona be faster here !! 
    Dear Liege
    Sorry for the inconvenience. Please also tell us the user id you see on your device now so that we can retrieve the main account for you. Thanks.

    Best Regards
    James
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  3. 03-01-2017, 06:53 AM #3
    Vyns
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    Click image for larger version.  Name: IMG_0588.jpg  Views: 0  Size: 40.6 KB  ID: 323Click image for larger version.  Name: IMG_0588.jpg  Views: 0  Size: 40.6 KB  ID: 323 this is my current id
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  4. 03-01-2017, 11:48 PM #4
    Vyns
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    Hello ? I gave the id can we move to the next step please its been 6days and i would like to recover my account b4 i lose everything.....
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  5. 03-02-2017, 09:14 PM #5
    Angelbigos
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    Somebody can help me? I lost my account while i was switching my account. I has been waiting for 3 weeks but no help from customer service. May you help me to recover my account please? Account id: 11632574 sv20. New account id: 14758969. My girls r still waiting for me😢
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  6. 03-03-2017, 03:24 AM #6
    James0222
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    Quote Originally Posted by Vyns View Post
    Hello ? I gave the id can we move to the next step please its been 6days and i would like to recover my account b4 i lose everything.....
    Dear Liege
    Your account state shows that our in-game support has helped you re-link the account. Please let us know if it's still not working. Thanks.

    Best Regards
    James
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  7. 03-03-2017, 03:28 AM #7
    James0222
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    Quote Originally Posted by Angelbigos View Post
    Somebody can help me? I lost my account while i was switching my account. I has been waiting for 3 weeks but no help from customer service. May you help me to recover my account please? Account id: 11632574 sv20. New account id: 14758969. My girls r still waiting for me
    Dear Liege
    We've retrieved your account on your device. Please confirm that if the current account has been linked to Google or Facebook or Game Center first in the Settings->Account view before you switch to another account next time. Thanks.

    Best Regards
    James
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  8. 12-04-2017, 10:04 PM #8
    ericgriffith15@gmail.com
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    Can't access my sever 73 account Griff08 is the name i use id # is 17235414 how can i get my account back
    Last edited by ericgriffith15@gmail.com; 12-04-2017 at 11:58 PM.
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  9. 12-05-2017, 01:38 AM #9
    James0222
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    Quote Originally Posted by ericgriffith15@gmail.com View Post
    Can't access my sever 73 account Griff08 is the name i use id # is 17235414 how can i get my account back
    Dear Liege
    Sorry for the inconvenience. Please give us the user id you see on your device now. And then we can replace it with your old account. Thanks.

    Best Regards
    James
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  10. 12-05-2017, 04:26 AM #10
    ericgriffith15@gmail.com
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    New id # 17614011
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  11. 12-05-2017, 05:03 AM #11
    ericgriffith15@gmail.com
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    Quote Originally Posted by James0222 View Post
    Dear Liege
    Sorry for the inconvenience. Please give us the user id you see on your device now. And then we can replace it with your old account. Thanks.

    Best Regards
    James
    New id# 17614011
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  12. 12-05-2017, 05:09 PM #12
    ericgriffith15@gmail.com
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    Will i get help please i worked to get where i was on my old account really don't want to loose it
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  13. 12-06-2017, 02:37 AM #13
    James0222
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    Quote Originally Posted by ericgriffith15@gmail.com View Post
    Will i get help please i worked to get where i was on my old account really don't want to loose it
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James
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  14. 12-07-2017, 12:29 AM #14
    ericgriffith15@gmail.com
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    Thank you i really appreciate it ...i got attacked alot while i was down is it possible to get something to help rebuild
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  15. 12-07-2017, 02:49 AM #15
    James0222
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    Quote Originally Posted by ericgriffith15@gmail.com View Post
    Thank you i really appreciate it ...i got attacked alot while i was down is it possible to get something to help rebuild
    Dear Liege
    Please tell us your old account's id number so that I can check for you. Thanks.

    Best Regards
    James
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